Shipping & Returns

We strive to ensure that your order arrives promptly and in perfect condition.

Shipping Methods and Rates

Standard Shipping

Allow an estimated 3-7 days for domestic shipping. There is a $15 flat rate shipping fee. Free shipping on all orders over $199. We also offer free in-store pickup.

Order Processing

Orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information.

Returns and Exchanges

We want you to love your purchase. If you are not completely satisfied, we are here to help.

Exchanges

We offer free Exchanges for items of equal or lesser value. There are no refunds. Items can be exchanged within 30 days of delivery. To be eligible for an exchange, items must be unused, in their original condition, and in their original packaging. Final sale items, gift cards, and personalized or custom products are not eligible for exchanges.

Exchange Process

1. Contact our support team at vintagepetalsnj@gmail.com or (848)226-7746 to initiate an exchange.

2. Once approved, you will receive instructions on how to send the item back.

3. Let us know the item you would like in exchange or if you would to receive a store credit.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return is received.

Terms and Conditions

1. Because of the custom nature of what we produce, the product may look slightly different than what is pictured online. 

2. We reserve the right to substitute similar florals depending on availability

3. We reserve the right to limit services or refuse any order you place with us

For any questions or concerns, please contact us at vintagepetalsnj@gmail.com or (848)226-7746.